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  1. Betfair Developer Program
  2. Exchange API
  3. General FAQ's

General FAQ's

  • Are Betfair Beacons Available via the API?
  • How do I improve the chances of my bet being matched?
  • How can I check the status of the Betfair API?
  • Login Issue - Could not create SSL/TLS secure channel
  • How do I place bets on handicap markets?
  • Why do you have a delay on placing bets on a market that is ‘in-play’
  • Why are the prices displayed on the website different from what I see in my API application?
  • What data/request limits exist on the Exchange API?
  • Why I am receiving the error CERT_AUTH_REQUIRED?
  • Transaction Charge - how are transactions counted?
  • Why I am received the error INVALID_SESSION_INFORMATION?
  • Why do I receive UNEXPECTED_ERROR when making API requests?
  • Why am I receiving the login error ACCOUNT_PENDING_PASSWORD_CHANGE?
  • How can I identify Transaction Charges via getAccountStatement?
  • Why is 'Infinity' being returned as the 'actualSp' value?
  • Why am I receiving the INVALID_PROFIT_RATIO error?
  • Why am I received the error 'This account has been locked because our systems have detected unusual traffic from your computer network'?
  • How can I be notified regarding API releases?
  • Why am I receiving the error PERMISSION_DENIED/ACCESS_DENIED when attempting to place a bet?
  • Which is better JSON-RPC or JSON-REST?
  • Why do markets not appear in the API response?
  • How does market resettlement show on my Betair Account Statement?
  • How do I determine that a market has been turned in-play via the API?
  • How do I optimise the performance of my API application?
  • I have an API problem, what details do I need to provide to support?
  • Can I enable 2-Step Authentication and still use the API non-interactive login method?
  • Can I retrieve details of football scores and incidents via the Exchange API?
  • How can I view or display results after the event?
  • How do I retrieve a list of markets?
  • Which NTP servers do Betfair use?
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